Pet sitters play a vital role in the lives of pet parents who plan to travel or have to leave their pets for long periods of time. Many animal handlers make several visits to their customers every day and some even sleep longer. Your goal as a pet sitter is to provide the animal with excellent care, to communicate effectively with the customer and to make the experience as pleasant as possible for all beings involved.
The difference between a good (or even great) pet handler and a mediocre one is in the details. Anyone can feed a pet and leave water behind. However, to be an excellent pet carer and rave about your customers, there are three rules that you should follow:
Rule 1: Know before you go! Meet with the client and the pet in their home. In front You start the task. Develop a relationship with both the pet and the parent. Often times, pet sitters are good with pets but not people. When you are, get out of your comfort zone and get to know the customer. Ask questions. What are your main concerns? Find out their weak points and develop strategies to eliminate them. Interact with the pet. Assure your customer that you will look after and care for their animal as best as possible. Be aware of the fact that leaving a pet at home can be stressful for both the pet and the owner.
Write down all relevant information including emergency contacts, vet information, feeding instructions, medication, alarm codes, etc. This may be the last time you will see the (human) customer. So be as thorough as possible.